Houghton Plumbing and Heating

What to fix first

1. Website fix#1

   You have no website, so everything a customer learns about you comes from other people's pages.

2. Found First#2

   Your Google profile has no website link, so people who find you on Maps have nowhere to go next.

3. Review engine#3

   Your Google rating is 3.3, which is below the point where most people will call.

4. Review engine#4

   You are 3.3 on Google but 2.2 on Yelp across 24 reviews. People checking you on an iPhone or through Siri see the lower number.

5. Listings cleanup#5

   Your Yelp page exists but nobody has claimed it, so you cannot edit your own hours, photos or replies, and you are not told when someone reviews you.

6. Review engine#6

   You have 19 Google reviews, which is modest for an established business.

7. Found First#7

   Your Google profile has no description telling people what you do.

8. Found First#8

   Your opening hours are not set on Google, so people cannot tell whether you are open right now.

9. Found First#9

   Your Google profile has only 1 photo, which is thin next to your competitors.

10. Listings cleanup#10

    You have no Facebook page, which is still where a lot of local word of mouth happens.

11. Listings cleanup#11

    You have no Instagram, which matters most when what you do is worth showing rather than describing.

12. Listings cleanup#12

    You have no YouTube channel.

13. Listings cleanup#13

    You have no X account.